ORDERS: California Sales Tax is required to be assessed on all product or equipment purchases made in California, and all purchases Made in California and on all orders shipped to an address within California.

SALE POLICES: Illumabrasion does not accept responsibility for installation or assembly of any items purchased. Illumabrasion is not responsible for Maintenance of any of our products or Equipment. Proper use and maintenance are the sole responsibility of the customer. Illumabrasion is not responsible nor has Knowledge of individual building codes or laws. Please check with your local government offices regarding any questions that you may have. Compliance with all local, state and federal codes is the sole responsibility of the customer. Manuals of instruction are not always available, it is Up to the customer’s knowledge to assemble or dissemble any equipment. Manuals for assembly and / or training are not guaranteed are enclosed with the merchandise. It’s the customer’s responsibility to understand the machine operation and assembly.   Illumabrasion can not be held responsible for not giving the exact weight and dimensions of equipment.  Sizes and weight vary, depending on if the item was measured when it was still in its original packaging or fully assembled.  We can offer an approximate only.

 PAYMENT POLICES: Please allow 3—5 working day for processing payment. All purchases must be prepaid.   We accept Visa, MasterCard, Discover, Certified Bank Checks and Money Orders. All returned checks will be charged an additional $50 plus all bank services charges.  Orders will be shipped by DHL, World Wide Express, UPS, and other currier companies depending on cost and location.  Illumabrasion will find the lowest shipping rate available for their Customers.  All special requests, Overnight, 2^nd day, 3^rd day deliveries an extra charge will apply.  Illumabrasion does not under any circumstance offer “free shipping”.  Illumabrasion does not ship COD.  All orders will be shipped within 7-14 days depending On location, availability. 

DAMAGES / DEFECTS: All Shortages, damages must be reported within 24 hours of delivery of receipt of merchandise. Problems reported after 24 hours are not the responsibility of Illumabrasion and resolution the problems is not guaranteed.  Any damages to products are the sole responsibility of the currier and such damage claims are between Illumabrasion and the currier.  The customer is required to provide a video or photo of the damage so Illumabrasion can file a claim with the currier.  Only items with manufacturing defects of with damages due to importer shipping will be replaced.  We reserve the right to make exceptions based on the situation of the Currier of client. All shortages and backorder items is the shipping responsibility of Illumabrasion. 

EXCHANGES: Customer agrees to accept all products upon delivery. Customer may not reject any product and customer agrees not to revoke its acceptance of any product. Customer will be permitted to return product for credit only within 7 days of order date, for in-house credit only plus 25% restocking fee.  If customers decide to If customer insists the product is shipped and then cancels after product is shipped, customer is responsible for all shipping costs from the facility and back to the facility.  In the event of product defect or damage discoverable disclosed by reasonable inspection on the date of product delivery to customer, provided that 1. Customer submits photograph of defect or damage, taken no later than day of delivery, 2. Customer reports defect or damage to company within 24 hours of delivery. 3. Customer obtains a return authorization number issued by company 4. Customer ships damaged or defective product to company under the authorization number together with original packaging and tracking number or carrier pursuant to which product was delivered to customer. 5. Customer pays all costs associated with return shipment of product to company and 6. Customer pays company restocking charge of twenty five percent of the invoice price (inclusive of any and all costs and expenses in incurred by company in packing, shipping transporting or otherwise delivering replacement products to customer.  Only items with manufacturing defects or with damages due to improper shipping will be accepted for return.  Equipment damaged by improper use is not eligible for in house credit under any circumstances.  The company will issue company credit only for returns No refunds.  In the event customer stop payment or chargeback’s, customer assumes risk of product defect and/or damage, product returns are prohibited: and credit is denied under all circumstances.  Sale is final upon order of merchandise no exceptions.  If customer cancels order within a 24 hour period, customer will receive a refund less 25% restocking fee & 25% cancellation fee, no exceptions.  If item has been shipped, customer is responsible for shipping cost of item back to the facility.  All returned Products will incur a 25% restocking / reconditioning fee and   all merchandise must be returned in its original box with original packing materials and must be packed in such a manner that it will not incur damages in return transit.  Any damages to the returned products are the sole responsibility of the customer and such damage claims are between the currier and customer Refunds and exchanges are given as in house credit only no exceptions. Customer is responsible for return shipping charges.  Illumabrasion will not accept any charge backs on credit cards if a charge back has been done by the customer, your credit card company will not honor the charge back and will credit Illumabrasion. Illumabrasion has posted polices on the web site and it’s the customer’s responsibility to read all terms and conditions before purchasing.   Note: By purchasing any equipment from Illumabrasion, customer has waived the right for charge backs.

LIMITATIONS / WARRANTY: Hydraulic chair pumps are covered for 6 months limited warranty, electronic items are covered by a 180 day limited warranty and all other equipment is 1 year.  Microdermabrasion Machines: ClearFX (lifetime warranty), Portopeel (lifetime warranty), Illumabrasion system (2 year warranty) Illumabrasion shall not under any circumstances will be liable for abuse, misuse normal wear and tear, alteration, improper maintenance, unauthorized repair, design concepts, chipping fading or peeling of laminate or any acts of nature, such as fire, water damage, earth quake, freeze own any other deliberate or act of nature. Illumabrasion has the right to discontinue and replace an item at any time and replace with similar item.  All transit costs for times returned to Illumabrasion or replaced by Illumabrasion is the sole responsibility of the customer.  Terms and conditions my change without prior notice. We reserve the right to refuse service to anyone.  By placing an order with Illumabrasion, you accept all of above Terms and Polices, there will be no acceptations. All sales are final.

 SHIPMENT OF PRODUCTS: Please allow 10-14 days for shipment to arrive.  Illumabrasion company shall use its best efforts to ship the products set forth on the reverse side of hereof, to customer within a reasonable time.  However, lead time will vary according to availability of supply, delays in transportations, manufacturing problems and other conditions and, consequently all delivery dates communicated by company are estimates.  under any circumstances shall company be liable to customer, its agents or sub customers, customers or any other persons for any special or consequential damages, whether based upon lost goodwill, lost resale profits, work stoppage, impairment of or breach of contract, negligence or such other actions as may be deemed or alleged to be the cause of a loss or damage to such person by reason of any delay in shipment or the failure of company to ship any products.  All orders will be shipped by UPS, DHL, Saia or Roadrunner, unless otherwise specified.  No next day, 2^nd day or 3^rd day delivery method will be used unless requested by and paid for by customer. Company does not accept COD orders.  Allow 10 -14 days for delivery.  Delivery by truck is from point A to point B, this does not Include; unloading, lift gate, dolly transport to specific area after unloading and set up.  An extra charge by the trucking company is required for additional requests and is the responsibility of the customer.

As of September 10, 2007 Freight Companies, will charge by weight and/ or dimension of package, which is greater. Fuel charges have gone up and freight companies will  adjust rates accordingly.   We still strive to find the most inexpensive curriers as possible.

Styles and designs of equipment may change without notice and not appear on the website.  We strive to give the best possible price for our customers and may discontinue a product and replace it with another design.  This will occur upon availability of our manufactures.

LAWS: This invoice shall be governed, construed and interpreted under the laws of the State Of California including all applicable provisions of the California Commercial Code.